• New Countywide Training Program
  
  
• Facilitative Leadership
  
  
• Performance Evaluation
  
  
• Workshop Info

Talent Development’s Planning for
FY09 Trainings  continued

New Employee Trainings—This year, in addition to employee trainings offered in the past, Talent Development is in the process of developing or delivering several new customized trainings that are important to the County’s work.

These trainings include:

• Diversity 2: Overcoming Barriers
     to Diversity
• Train the Trainer
• Business Writing
• Compassionate Communication
  
  
• Emotional Intelligence for Employees
• Preparing to Telework
• Project Management
• Working in the Multigenerational Workplace

Facilitative Leadership—In addition, Talent Development recently had two managers certified to deliver training in Facilitative Leadership: Tapping the Power of Participation. These 3-day intensive trainings will be offered throughout the year. We are developing a 1-day version of this class for employees as well as coordinating with the Health Department to develop a “refresher” class for managers throughout the County who have received the training in the past.

Facilitative Leadership
PROGRESS UPDATE

Talent Development is pleased to announce that we are offering Facilitative Leadership: Tapping the Power of Participation (FL). The ground-breaking model of Facilitative Leadership has been used in dozens of industries including financial services, health care, high-tech companies, and government. The training is designed to enhance the effectiveness of leaders to get work done: to build effective collaborations aligned with the organizational mission, to leverage team strengths, and to manage resources strategically.

Since the Health Department first trained employees in Facilitative Leadership in 2000, over 450 Multnomah County employees have been trained in its proven principals and practices which consist of the following:

• Share an Inspiring Vision;
• Focus on Results, Process and Relationship;
• Seek Maximum Appropriate Involvement;
• Design Pathways to Action;
• Facilitate Agreement;
• Coach for Performance;
• Celebrate Accomplishment.

By the end of this calendar year, Multnomah County will have had six staff certified as trainers in Facilitative Leadership. Recognizing the important value this training brings to teams, departments and the organization, Talent Development, in partnership with the Health Department, is now offering Facilitative Leadership workshops countywide on a quarterly basis. In addition to the standard three-day Facilitative Leadership training, trainers are designing a “refresher” course for FL alumni and a version of the class geared toward represented employees.

By the end of the workshop, participants can expect to have:

1. a broader awareness of themselves as leaders: their behaviors within the organization, their mind-set, and aspirations;
2. an expanded repertoire of skills and practical tools to maximize staff participation and enhance team work performance; and
3. a vision and action plan to achieve their goals.

See what participants have to say about Facilitative Leadership:

“I used some of the tools I learned in this training. Several staff commented on the increased productivity of the meeting. It has been one of the most practical and easily applied set of skills I have been exposed to in a long time.”

— DCJ Manager      

“Today was my first team meeting since the training. I told them (employees) up front how the decision would be decided; I constantly checked for agreement, did a negative poll when we were stuck and shared a small vision. The mood at the end of the meeting was pleasant. It worked like you (Facilitative Leadership trainers) said it would. Without the training the outcome would have been different, thank you.”

— Health Department Operations Manager     

“I have heard rave reviews about the FL training (both content and the trainers!) from my staff.  When are you offering another series?”

— DCHS Program Manager 2